West End is family owned and Ballarat born, built on a simple belief: people do best when someone truly sees and listens.
You're never a client number or a time slot here. You're you: your goals, your challenges, and your own idea of what a good life looks like. We sit down, we listen, and we build the support around the person, at home, in our houses, at our Activity & Leisure Centre, or out and about across the Ballarat community. Our carers, team leaders and nurses are locals, and our support never clocks off: we're there 24/7, with registered nurses on call. The same familiar faces, showing up the way family does, every single day, because everyone deserves a full life, lived their way.
We provide a program that allows participants the opportunity to achieve their goals, in a safe space where everyone is encouraged, supported and feels welcomed and included. From the very start, the aim has been simple: an activities program where everyone can take part, every outing is open to all, and no one is ever left behind.
Learn MoreOur Support Coordinators offer Level 2 Support Coordination and Level 3 Specialist Support Coordination, backed by extensive experience in SDA and SIL, so they know the housing side of the NDIS inside out.
Learn MoreA home of your own, with the right people around you. Whether it's cooking a favourite meal, keeping the garden alive or getting out the door for work or fun, our team helps with the everyday things so you can live your life, your way.
Learn MoreA safe, comfortable home that actually fits you. We have beautiful existing homes ready to move into, and if none of them are quite right, we can build one designed especially for you and your needs.
Learn MoreOur dedicated support workers are here for you, at home, out in the community, or a mixture of both. It's your choice, and we shape the support around it.
Learn MoreA proper break, with everything taken care of: your care needs, accommodation, food and activities all included. Stay in your own home or one of ours, in a group or on your own. Whatever suits you, we have you covered.
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